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IP5 Modeagentur e.K.
Franz-von-Taxis-Ring 20
93049 Regensburg
Germany

phone: +49-941-20901319
fax: +49-941-20916524
mail: info@ipfive.de

Registered at the District Court: Regensburg HRA 9341
VAT ID DE234718333
Owner Isabelle Kohlhaas-Paterok

“Isabelle Kohlhaas” is a product of the IP5 Modeagentur e.K.
Terms and Conditions

Terms and Conditions

1 General, Scope of the Terms
These terms and conditions apply to the purchase and sale of IP5 Modeagentur e.K. products through the website www.theffanatics.com. By placing an order for such products, you agree to be bound by and accept these terms and conditions. These terms and conditions are subject to change by IP5 Modeagentur e.K., Franz-von-Taxis-Ring 20, 93049 Regensburg, Germany without prior written notice at any time, at our sole discretion. The current version of our terms and conditions are posted on this website and should be reviewed prior to purchasing any product.

2 Product Colors, Sizing and Images
We have made every effort possible to ensure the colors displayed are as accurate as possible, but we can´t guarantee that your browser or computer monitor will display the true colors. IP5 Modeagentur e.K. declines any responsibility if the colors of the products visualized on the website or on your computer appear to be slightly different than the original.

All copyright, trademarks, design rights, images, patents and other intellectual property rights (registered and unregistered) used on the www.theffanatics.com Isabelle Kohlhaas (IP5 Modeagentur e.K.) page, belong to IP5 Modeagentur e.K. and any unauthorized use, without the express written consent from IP5 Modeagentur e.K., is forbidden.

3 Conclusion of contract
(1) The goods and services offered on the tff website from IP5 Modeagentur e.K. do not constitute an offer to conclude a contract, but merely an invitation to place an order.
(2) With your order, you submit an offer to conclude a purchase contract. In the case of a delivery of goods, the purchase contract comes about by sending the ordered article to you. The confirmation of receipt of your order is not an acceptance of your offer. It is only for your information that this order has been received.
(3) We reserve the right after receipt your order to accept, decline, or limit your order for any reason.

4 Storage of the contract text
The conditions are publicly available in the profile area under the item
"Legal". In addition, the customer receives in his order confirmation this
contract text as an attachment in an email sent.
Orders and information about this are stored in Order Management.

5 Right of Withdrawal for Consumers
(1) As a consumer, you have a right of withdrawal. The conditions and legal consequences of the right of withdrawal arise from the following cancellation policy.
Cancellation
Withdrawal:
You have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you can directly via the platform TFF with IP5 Modeagentur eK. (Franz-von-Taxis-Ring 20, 93049 Regensburg, Phone: + 49-941-20901319;
E-Mail: info@ipfive.de) get in touch.
Returns:
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within 14 days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
You must return the goods to IP5 Modeagentur e.K. immediately and in any event not later than 14 days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of 14 days. We bear the direct costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
End of revocation
(2) The right of revocation does not exist according to § 312g BGB among other things
(a) in the supply of goods which are not prefabricated and whose manufacture is the sole choice or determination by the consumer or which are clearly tailored to personal needs; and
b) in the case of delivery of sealed goods that are not suitable for return for reasons of health or hygiene, if their seal has been removed after delivery.

6 Prices, terms of payment, retention of title
(1) Unless otherwise agreed, the prices prevailing on the day of the conclusion of the contract shall apply. Delay occurs 14 days after invoice settlement.
(2) For all terms of payment, including countries available for delivery, information on duties and taxes, and returns, please refer to the general conditions of TFF https://www.theffanatics.com/payment-and-shipping

7 Delivery conditions
All purchased goods are shipped with UPS. All delivery times are estimated depending on the carrier. Timely delivery is based on the condition that the courier keeps day-to-day delivery schedules. The IP5 Modeagentur e.K. will not be held responsible for delays with the couriers. All delivery estimates are based upon Working/Business days.

Shipping, delivery and service conditions
(1) The shipping costs are free.
(2) We deliver the goods according to the agreements made with you.
Europe: 3-8 days
International: 4-8 days
Note - not all couriers will make deliveries or pick-ups on weekends and deliveries may take longer around the following German holidays: January 1, January 6, Easter and Easter Monday, May 1, Christi Ascension Day, Whit Monday, Corpus Christi, August 15, October 3, November 1, December 25 and December 26.

You will be informed about the delivery time on the respective product before the purchase. Reference here for TFF’s general conditions for delivery https://www.theffanatics.com/payment-and-shipping

8 Prices and shipping costs
All prices are gross prices and include VAT and shipping costs.
Our prices are published online in € Euro. Invoices will be generated in Euro (€/EUR).

9 Warranty
(1) If you are a consumer within the meaning of § 13 BGB, the statutory warranty regulations apply.
(2) If you are an entrepreneur within the meaning of § 14 BGB, the following warranty rules apply to contracts for the delivery of goods:
(a) In the case of a defect, we provide warranty by supplementary performance. Subsequent performance will be done by us in the form of repair or replacement.
(b) If we are not willing or able to remedy the defect, you may choose to withdraw from the contract or reduce the purchase price. The same applies if the supplementary performance fails, is unreasonable to you or delays beyond reasonable deadlines for reasons for which we are responsible.

10 Refund
Refunds will be processed as soon as returned items have been examined and accepted by IP5 Modeagentur e.K. If you are entitled to a refund for a damaged or defective product, we will refund to the original account within a reasonable period of time. Refunds will be issued in the same currency as the original purchase.
In the event that IP5 Modeagentur e.K. finds no fault with the returned products, you will be notified that the returned products cannot be accepted and you may elect to have the products re-delivered to you.

11 Limitation of Liability
In no event shall we have any obligations or liabilities to you or any other person in connection with the sale, delivery, or use of the products. Our sole and entire maximum liability for any reason, and your sole and exclusive remedy for any cause whatsoever, shall be limited to the actual amount paid by you for the IP5 Modeagentur e.K. product you purchased through the theffanatics website.
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