About Us:
Irene Luft
Irene Luft
Donnersbergerstr. 44a
80634 München
Telephone: 08932806989
VAT No.: DE260804381
Alternative dispute resolution:
The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which
can be viewed under
We are a member of the initiative „FairCommerce“ since
For more information, see:
Terms and Conditions

Terms and Conditions

Standard Business Terms and customer information
I. Standard business terms
§ 1
Basic provisions
The following business terms are applicable to all the contracts, which you conclude with us as a supplier
(Irene Luft) via the website. Unless otherwise agreed upon, the inclusion,
if necessary, of your own conditions is ruled out.
A ‘consumer’ in the sense of the following regulations is every natural person who concludes a legal
transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent
professional activities. The term ‘businessman’ refers to every natural person, legal person or legally responsible
partnership that concludes a legal transaction in pursuance of his/its independent professional or commercial
§ 2
Conclusion of the contract
The subject-matter of the contract is the selling of products
Our offers on the website are non-binding and are not a binding offer to conclude a contract.
You can use the online shopping cart system to place a binding offer of purchase (order).
Here, the goods meant for purchase
are stored in the ‘Shopping cart’. You can use the respective button in the
navigation bar to call up the “shopping cart” and make changes at any time. After the ‘check-out’ page has been
called up and the respective personal data and payment and shipping conditions have been entered, all the order
data is displayed again on the order overview page.
Before the order is sent, you can re-check all the data,
change it (which can also be done via the internet browser’s ‘back’ function) or cancel the purchase transaction.
When the order is placed using the “Place order in conjunction with a liability to pay” button, you are considered
to have made a binding offer to us.
You then receive an automatically-generated email regarding the receipt of your order. This email does not yet
lead to the conclusion of a contract.
The acceptance of the offer (and with it, the conclusion of the contract) takes place within a period of 2 days
via a textual confirmation (e.g. email) in which you receive confirmation (order acknowledgement) regarding the
execution of the order or the delivery of the products in question.
If you have not received any corresponding message within this deadline, you are no longer considered to be
bound to your order. Under such circumstances, any services that have already been provided are restored
without undue delay.
The execution of the order and the sending of all the details necessitated by the conclusion of the contract
take place via e-mail, in a partially-automated manner. Consequently, you have to ensure that the e-mail address
that you have deposited with us is the correct one, and that the receipt of the respective e-mails is guaranteed. In
particular, you have to ensure that the respective e-mails are not blocked by a SPAM filter.
§ 3
Individually-designed products
You provide us with the appropriate information, text or data necessary to customise the goods via the online
ordering system or via E-mail without undue delay after concluding the contract. Any potential specifications that
we may issue regarding file formats are to be borne in mind.
You are obligated to ensure that you do not transfer data whose contents violate the rights of external parties
(especially copyrights, rights to names and trademark rights) or break existing laws. You explicitly free us from
any and all claims related to this matter that may be raised by external parties. This also applies to the costs
associated with any legal representation that may become necessary in this regard.
We do not check the transferred data for textual accuracy. In this respect, we assume no liability for errors.
§ 4
Right of retention
, reservation of proprietary rights
You can only exercise a right of retention if the situation in question involves claims arising from the same
contractual relationship.
The goods remain our property until the purchase price is paid in full.
§ 5
The statutory warranty rights are applicable.
As a consumer, you are requested to promptly check the product for completeness, visible defects and
transport damage as soon as it is delivered, and promptly disclose your complaints to us and the shipping
company in writing. Even if you do not comply with this request, it shall have no effect on your legal warranty
§ 6
Choice of law
German law shall apply. This choice of law only applies to customers if it does not result in the revocation of
the protection guaranteed by the mandatory provisions of the law of the country in which the respective
customer’s usual place of residence is located (benefit-of-the-doubt principle).
The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly
II. Customer information
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